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Privacy Policy

Latest version of this policy: June 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from MCAVOY Inc. (o/a Chris McAuley) (the “Site”).

MCAVOY Inc. (o/a Chris McAuley) (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal and business information collected from clients and website visitors. This Privacy Policy outlines how we collect, use, store, and disclose information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws.

1. Who we are

We are a speaker coaching and corporate training business operating in Ontario, Canada, offering services to individuals and organizations to enhance communication, presentation, and leadership skills. No physical goods are sold; services are delivered in person or online.

2. Information we collect

We may collect the following types of information:

Personal information:

  • Name
  • Email address
  • Phone number
  • Mailing address (if applicable)
  • Payment details (via Stripe or e-transfer)
  • Professional title and company affiliation

Business information (if applicable):

  • Company name
  • Team composition or employee information (if relevant to training)
  • Company goals, culture, and internal communication challenges
  • Confidential presentation or meeting content shared for coaching purposes

3. How we collect information

We collect information through:

  • Contact forms
  • Email or phone communications
  • Discovery or intake calls
  • Service agreements or contracts
  • Payment processing via Stripe or e-transfer
  • Feedback or testimonial forms

4. How we use the information

We use collected information for the following purposes:

  • To provide coaching and training services
  • To communicate with you regarding scheduling, services, or updates
  • To process payments securely
  • To maintain internal records for accounting and compliance
  • To analyze service effectiveness and improve offerings
  • With your consent, to feature testimonials or case studies

We will never sell, rent, or trade your personal or business information.

5. Consent

By providing your information, you consent to our collection, use, and disclosure practices as described in this policy. You may withdraw your consent at any time by contacting us (see Section 9).

6. Disclosure of information

We may share your information only in the following circumstances:

  • With third-party service providers (e.g., Stripe for payment processing) under strict confidentiality agreements
  • If required by law, regulation, or legal process
  • To protect the rights or safety of our business, clients, or others

7. Data security and storage

We take reasonable precautions to protect your personal and business information from loss, misuse, unauthorized access, disclosure, or alteration. This includes:

  • Secure storage of electronic files
  • Password-protected accounts and devices
  • Use of secure platforms (e.g., encrypted payment systems like Stripe)

Note: Email and e-transfer communications may not be encrypted. Please use discretion when sharing sensitive information via email.

8. Access to your information

You may request access to the personal information we hold about you, and you may request corrections if necessary. We will respond within 30 days of receiving your request.

9. Contact us

If you have questions about this Privacy Policy or wish to access or update your information, please contact:

MCAVOY Inc. (o/a Chris McAuley)
Email: chris@chrismcauley.co
Phone: 519-521-4510

10. Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the effective date noted at the top of the page. We encourage you to review this policy periodically.

This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applies to clients and website visitors in Ontario, Canada.

11. Cookies and website tracking

Our website may use cookies and similar technologies to enhance your experience and track general usage data. Cookies are small text files stored on your device to remember preferences or gather anonymous analytics data.

You can choose to:

  • Accept or decline cookies in your browser settings
  • Disable tracking tools without impacting core site functionality

We use cookies for:

  • Website performance and analytics (e.g., Google Analytics)
  • Remembering user preferences
  • Improving site navigation and user experience

No personally identifiable information is collected through cookies without your consent.